Política de frete

Shipping & Payment Terms

Order Processing & Delivery Times:

All orders ship from our Connecticut, USA facility. Delivery times are based on your location and the selected shipping method. If any items in your order are out of stock, we will promptly inform you of the expected shipping date.

Please note that delivery times for handcrafted and custom products may be impacted by unforeseen production or shipping delays. Should any delays occur, we will immediately update you with the revised delivery schedule.

Backordered Items:

If a product is not currently available, an estimated shipping date will be displayed on its product page. These dates may change due to unforeseen production or transit issues.

For orders containing both in-stock and backordered items, we typically ship available items first. The remaining items will be shipped as soon as they become available. If you prefer to receive your entire order in one shipment, we can hold the available items until everything is ready to ship. Please contact us to arrange this.

Note: We require full payment in advance for backordered items. This ensures your products are reserved and given priority processing when they become available.

Domestic Shipping (USA Only):

Please allow up to 5 business days for order processing after your payment is confirmed.

Standard Delivery: Orders are shipped via Ground Service, with an estimated transit time of 3 to 7 business days.
Expedited Delivery: For in-stock items, we offer Next-Day and Two-Day shipping options. Please note that expedited orders also require up to 5 business days for processing after payment confirmation. Unfortunately, we do not offer same-day shipping, even for expedited orders.

Shipping Addresses:

We are unable to ship to Post Office Boxes. Please ensure your shipping address is accurate and complete when placing your order. If a shipment is undeliverable or delivery is refused, you will be responsible for a restocking fee in addition to all associated shipping costs.

Shipment Refusals:

Once an order has been shipped, it cannot be canceled. Any changes must be managed according to our Return Policy. If you refuse or redirect a shipment without prior approval, a 20% fee will be deducted from your refund.

Multiple Shipments:

Your order may arrive in multiple packages from different locations, depending on product availability. This will not affect your shipping costs.

Customer Support:

For any questions or assistance, please reach out to us via email: